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FAQ

What is a Safari d’Arte?

What is a Safari d’Arte?

Safari d'Arte is a treasure hunt taking place in the city streets, where people go and search for specific and interesting details represented on monuments.It is an engaging and original way of exploring the city and getting to know its history, the main historical characters and artworks. Tours are available in many different Italian cities.

General Information on Tours

Shall I start my tour/treasure hunt from any stage on the map?

Tours are designed in order to logically connect the start with the end of itinerary. Safari d’Arte suggests to follow the provided order on the map.

What time do the tour start?

Guided Tours (SAFARI D’ARTE GUIDED) usually start at 10.30 am, afternoon tours (from April to September) can also start around 4.30 pm. With the CUSTOM MADE option, the departure time can be set according to the customer’s needs.

How long does it take for completing the tour?

Tours usually last 2 and a half hours Is the Safari d’Arte Service provided all year long? Safari d’Arte treasure hunts can take place at any time of the year, every day of the week.

Are tours provided in any other language beyond Italian?

Yes. Our Activity Leaders can speak English and Spanish.

Is the Safari d’Arte Service provided all year long?

Safari d’Arte treasure hunts can take place at any time of the year, every day of the week.

Are tours provided in any other language beyond Italian?

Yes. Our Activity Leaders can speak English and Spanish.

Can I keep the book after the tour?

Of course. The book is included in the tour packet.

Can I find the book in any bookstores?

The book is available in the most popular bookstores and in the bookshops of Rome, Florence and Milan’s main museums.

Is it possible to change the tour locations?

Yes. Thanks to the CUSTOM MADE option, you can change the tour according to your preferences.

In case it rains, will tours be cancelled?

Tours will take place regardless. Bring an umbrella with you in case it rains.

Is there any limit on the number of participants?

Guided Tours are designed for a maximum of 30 people. With the CUSTOM MADE option, you can arrange a different number of participants.

What age should the children be to join the tour?

Tours are open to everybody.

Can we use other means of transportation beyond walking?

With the CUSTOM MADE option, transportation details can be arranged according to the customer’s needs. Guided Tours are only walking tours.

Can you offer a shuttle service from the hotel to the starting point?

We provide this services specifically for CUSTOM MADE tours.

 

 

THE GAME

How does the game work?

Safari d’Arte Tours are pleasant and fun. Spot the clue, read its interesting story, let yourself be involved in the game and learn in a new engaging way. Once you have finished the Safari d'Arte itinerary test yourself,answer the final quiz and challenge your friends.

How does the EASY option work?

Choose your favorite itinerary. Buy the book (you can purchase it online, or in bookstores or museum bookshops). Start your tour independently or by challenging your friends.

How does the GUIDED option work?

Our Activity Leaders will make the difference. The Guided Tour includes: the book of the selected itinerary, provided with a detailed map showing the main Safari hunt points of interest, 12 clues with pictures, coordinates and detailed descriptions of the artworks together with interesting stories and information about the area, a final 12 question quiz to test what you have learned along the path. Audioguides will be provided. This option is perfect for people that have an interest in socializing while having fun.

How does the CUSTOM MADE option work?

This option is made for people willing to experience an exclusive and customized tour, made according to the individual and group needs. A fully available Activity Leader will engage in the game and go through the artwork details in depth, following a more comfortable and previously planned timetable. Further options available upon request. This option includes: - The book of the selected itinerary, provided with a detailed map showing the main Safari hunt points of interest, 12 clues with pictures, coordinates and detailed descriptions of the artworks together with interesting stories and information about the area, a final 12 question quiz to test what you have learned along the path. - An audioguide to follow the presentation made by our entertaining activity leader. - Extra services such as: Pick up and Drop off service at the hotel with private driver, Bike Tours, Segway Tours, Museum Visits along the itinerary, Wine and Food Tasting Breaks. Our activity leader will be fully available to make your experience the best it can be.

What do I need to play the game?

For the EASY option you just need to carry the book. For the GUIDED and the CUSTOM MADE options, remember to bring your own voucher, comfortable shoes, sun protection, and an umbrella in case it rains.

BOOKING A TOUR

How can I book a tour?

Choose the tour you like the most. Check the schedule and choose date and time according to your needs. After the online purchase, a confirmation email will be sent. Come to the appointment the set day and start your tour.

What are the payment methods?

You can pay by credit cards and paypal

Do I have to sign up in order to book?

Registration is not mandatory

How long does it take to receive a confirmation message of the reservation?

A confirmation email will be sent within 24 hours. In case you don’t receive any notification from us, you can contact us at the number +39 339 2258754.

Can I show my voucher on my device or do I have to print it?

You can show your voucher directly on your device when you arrive at the meeting point.

Where can I find info and details about my reservation?

You can find all the information concerning your reservation on the confirmation email and on your profile, if you have already signed up.

Can I change the date after booking a tour?

Tour date and time changes have to be notified to the email info@safaridarte.it at least 10 days before the due date.

Are vouchers refundable?

Vouchers can be refunded only if Safari d’Arte is responsible for the problem.

How can I recover my account password?

Access the ACCOUNT page, click on the LOG IN/ SIGN UP button. You can reset your password by clicking on the section “Have you lost your password?

I am a school teacher, how can I organize a Safari d’Arte with my class?

Teachers can choose among the itineraries we offer for their educational outings. An activity leader with a background in art, will guide the group and support the teachers. Please, fill the form in the School section of this website, so we can contact you back to arrange the details.

We are a company. Can we organize a tour for our employees?

You can join our Safari d’Arte Tours with your customers, partners or employees. Be ready to explore the city in an unconventional way with us. If you wish, we can tailor our itineraries in order to fulfill your needs and desires. Mail us at info@safaridarte.it or contact us on the following number +39 339 2258754

What is a promo code and how can I get one?

Promo codes can be used to get discounts when you purchase our itineraries. You can get promo codes during our promotional activities.

 

PROBLEMS AND CANCELLATION

Can I cancel my reservation?

Changes about date and time can be accepted only if notified at least 10 days before the due date.

How can I cancel my reservation?

Cancellation must follow the Purchase Terms & Conditions.

What do I do If I do not receive any confirmation?

In case you do not receive any confirmation, contact us. You're eligible for a refund by Safari d’Arte.

CONTACTS

How can I contact Safari d’Arte?

You can send an e-mail to info@safaridarte.it or call the number +39 339 2258754

Who can I ask specific information to before booking?

If you have any doubts or want to know futher details, mail to info@safaridarte.it